Delivery

Postage and Returns

United Kingdom

UK orders are generally posted through "Royal Mail", although occasionally we use couriers such as UPS, DPD, Yodel or Evri depending on the order size and delivery location.

Postage costs are calculated once you enter your address, most UK orders for small items will have a free postage option, some larger items may have a fee applied, but this will be clearly shown before you checkout.

All areas of the UK have the same postage options and no additional fees are added for remote locations.

Republic of Ireland

We post most orders to the Irish Republic using "An Post" occasionally we may use a courier such as Fastways for larger or bulky orders.

Postage costs are calculated at checkout once you enter your address, most small items will have a free postage option, larger items will have a postage fee but this will be clearly shown as soon as you enter your address.

All areas of the RoI have the same postage options and no additional fees are added for remote locations.

European Union

We ship most European orders through the Republic of Ireland's postal service "An Post" which avoids all customs and VAT problems as these are inter EU transactions and as we're located in N. Ireland we are covered by the EU customs union so can legally operate though the Republic of Ireland.

Postage costs are calculated once you enter your address, and no additional fees are added other than the postage fee displayed.

Non EU Europe

We ship all Non EU orders the same way as we ship EU orders above, we don't charge any additional fees however customs fees and duty may be charged by your own customs service, all orders are accompanied by electronic CN22 or CN23 to speed up any customs clearance necessary. We are not responsible for customs charges or duty charged in your home country, and you should check with your local customs service to see if goods from the EU will attract any charges.

Worldwide

Most worldwide orders are posted through Ireland's postal service "An Post" or an international courier such as UPS. We currently ship to many countries, and are adding new locations regularly. If you don't see your country listed contact us and we'll see if we can add it.

The cost of shipping is calculated at checkout once you enter your address. We are not responsible for customs charges or duty charged in your home country, and you should check with your local customs service to see if goods from the EU will attract any charges.

Returns

We are happy to accept the return of unsuitable items provided they are returned postage paid in their original condition. Personalised or custom made items and not returnable, so please pay special attention to clothing and glove sizes as we can not accept returns of these if they're personalised.